Privacy policy
Last updated: April 22, 2026
Casa Velarno operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Casa Velarno is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to your personal information.
By using our Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
- Contact details (name, billing/shipping address, phone number, email)
- Payment information (processed securely through our payment providers)
- Account information (username, preferences)
- Order and transaction details
- Communications with us
- Device and browsing information (IP address, browser type, usage data)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve and personalize your shopping experience
- Send updates about your orders
- Prevent fraud and maintain security
- Comply with legal obligations
We may also use your information for marketing purposes, which you can opt out of at any time.
Sharing Your Information
We may share your information with:
- Shopify (to operate the store)
- Payment processors and shipping providers
- Service providers that help run our business
- Legal authorities if required by law
We do not sell your personal information.
Platform Hosting
Our store is powered by a secure e-commerce platform that allows us to process orders and manage our services. Your data may be stored securely through this platform’s systems and infrastructure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing communications
To exercise any of these rights, contact us using the details below.
Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact
If you have any questions about this Privacy Policy, contact us at:
Email: support@casavelarno.com
Address: 20 Almond St, St Catharines, ON, L2T 1E9, Canada