Shipping policy

Shipping Area  
We currently ship within Canada only.

Processing Time  
Orders are processed within 1–3 business days before being shipped.

 

Shipping Time  
Estimated delivery time is 5–10 business days, depending on your location.

 

Shipping Cost  
We offer free shipping on all orders across Canada.

 

Tracking  
Once your order ships, you’ll receive a tracking number by email so you can follow its progress.

 

Multiple Shipments  
Items may ship separately depending on availability.

 

Delays  
Delivery times may vary due to carrier delays, weather, or high demand.

 

Delivery Responsibility  
Once an order is shipped, it is handled by the carrier. If any issues occur during delivery, contact us at support@casavelarno.com and we’ll assist in resolving them.

Contact  
For any shipping-related questions, email support@casavelarno.com.